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General Terms & Conditions


These General Terms & Conditions (T&Cs) govern the way that UAV Navigation provides goods and services to its valued Customers. A copy of these T&Cs accompanies all offers sent to Customers.

These T&Cs were last updated on 16 March 2017.

NOTICE:  Sale or Lease of any Products or Services is expressly conditioned on Buyer's assent to these Terms and Conditions.  Any additional or different terms proposed by Buyer are expressly objected to and will not be binding upon Seller unless agreed to in writing by Seller. Any oral or written representation, warranty, course of dealing or trade usage not contained in these Terms and Conditions or the Contract shall not be binding on either party.  Any order to perform work and Seller's performance of work shall constitute Buyer’s assent to these Terms and Conditions.  Unless otherwise specified in the quotation or Contract, any quotation by Seller shall expire 30 days from its date and may be modified or withdrawn by Seller before receipt of Buyer’s acceptance.  


1. Unless Seller otherwise agrees:

"Buyer" means the entity to which Seller is providing Products or Services under the Contract.

"Contract" means the documents that comprise the agreement between Buyer and Seller for the sale or lease of Products or Services, including these Terms and Conditions and any other documents incorporated therein by reference, such as, the final quotation, the agreed scope(s) of work, and Seller’s order acknowledgement.

“Hazardous Materials” means any chemical, substance, material or emission that is or may be regulated, governed, listed or controlled pursuant to any international, national, federal, provincial, state or local statute, ordinance, order, directive, regulation, judicial decision or other legal requirement applicable to the Site as a toxic substance, hazardous substance, hazardous material, dangerous or hazardous waste, dangerous good, pesticide, radioactive material, regulated substance or any similar classification, or any other chemical, substance, emission or material, including, without limitation, petroleum or petroleum-derived products or by-products, regulated, governed, listed or controlled or as to which liability is imposed on the basis of potential impact to safety, health or the environment pursuant to any legal authority of the United States or the country of the Site.

“Leased Equipment” means all Products Seller has agreed to lease to Buyer under the Contract, as well as all equipment of Seller which will be located at the Site during all or some portion of the term of the Contract without Seller’s personnel present, such as remote diagnostic equipment.

“Products” means all equipment, parts, materials, supplies, software, and other goods Seller has agreed to supply to Buyer under the Contract, including Leased Equipment and Refurbished Parts.

“Refurbished Parts” means used Products that have been repaired and/or reconditioned by Seller for resale.

"Seller" means the entity providing Products or performing Services under the Contract.

“Services” means all services Seller has agreed to perform for Buyer under the Contract.

"Site" means the premises where Products are delivered or Services are performed, not including Seller’s premises from which it performs remote Services.

“Terms and Conditions” means these Terms and Conditions for Sale and Lease of Products and Services.

Except as otherwise agreed to by Seller in writing, and upon approved credit, the following payment terms apply:

2.1 Buyer shall pay Seller all invoiced amounts in Euros, without right of set-off, within 30 days from date of invoice. Seller shall be entitled to payment of all charges associated with Seller’s performance of Services as the Services are performed.  For each Product with a price of 500,000 € or more, partial payments of the contract price shall be made as invoiced starting upon order placement, such that 80% of the Contract price is received before scheduled shipment.  Buyer shall pay a monthly late payment charge computed at the rate of 1.5%, or the maximum interest rate permitted by applicable law, whichever is less, on any past-due amount for each calendar month (or fraction thereof) that the payment is overdue and all costs of Seller’s collection efforts including reasonable attorney’s fees.                                                                                                                                                              

2.2 Unless otherwise agreed in the Contract, in any transaction in which Buyer and Seller are domiciled in separate countries, Buyer shall establish an irrevocable, unconditional, sight letter of credit allowing for pro-rata payments for partial deliveries, storage, export shipment, price adjustments, cancellation or termination, and all other payments due from Buyer under the Contract and certification of the charges and grounds for such payment.  The letter of credit shall be (a) confirmed by a bank that is acceptable to Seller, (b) payable at the counters of the confirming bank, (c) opened sixty (60) days prior to the earliest scheduled shipment and (d) remain in effect until ninety (90) days after the latest scheduled shipment. Buyer shall pay all banking charges.  Seller will not begin performance until the letter of credit becomes operative.  Buyer will increase the amounts and/or extend the validity period(s) and make appropriate modifications to any letter of credit within five business days of Seller’s notification that such increase or extension is necessary to provide for payments to become due.

2.3 If at any time Seller reasonably determines that Buyer's financial condition does not justify the continuation of Seller’s performance, Seller may require full or partial payment in advance or shall be entitled to suspend or terminate the Contract.

3.1 Unless otherwise specified in the Contract, Seller shall be responsible for and pay directly, all corporate and individual taxes measured by net income or profit imposed by any governmental authority on Seller, its employees or subcontractors due to the execution of any agreement or the performance of or payment for work hereunder (“Seller Taxes”).  Buyer shall be responsible for and pay directly when due and payable all taxes, duties, fees, or other charges of any nature (including, but not limited to, ad valorem, consumption, excise, franchise, gross receipts, import, license, property, sales, stamp, storage, transfer, turnover, use, or value-added taxes, and any and all items of withholding, deficiency, penalty, addition to tax, interest, or assessment related thereto), other than Seller Taxes, imposed by any governmental authority on Seller or its employees or subcontractors due to the execution of any agreement or the performance of or payment for work hereunder ("Buyer Taxes").  All payments due and payable by Buyer to Seller hereunder shall be made in the full amount of the Contract price, free and clear of all deductions and withholding for Buyer Taxes.  If Buyer deducts or withholds Buyer Taxes, Buyer shall pay additional amounts to Seller to cause the amounts Seller actually receives, net of deducted or withheld Buyer Taxes, to equal the full Contract price.  Buyer shall provide to Seller within one month accurate official receipts from the appropriate governmental authority for deducted or withheld taxes.

4.1 Unless otherwise specified in the Contract, for shipments within the country of origin or manufacture and for Spain, Seller shall deliver Products to Buyer EXW Seller’s facility, place of manufacture or warehouse (Incoterms 2010). Buyer shall pay all delivery costs and charges or reimburse Seller for shipping charges plus 25%.  Except for those obligations that are consistent with Incoterms 2010 specifically stated above, Seller shall not be liable in any claim asserted by Buyer with respect to delivery.  Partial deliveries will be permitted. If Products delivered do not correspond in quantity, type or price to those itemized in the invoice for the shipment, Buyer will so notify Seller within 10 days after receipt.  Seller may deliver any or all Products in advance of the delivery schedule. Delivery times are approximate and are dependent upon prompt receipt by Seller of all materials and information necessary to proceed with the work without interruption.

4.2 Unless otherwise specified in the Contract, title to Products shipped from Spain shall pass to Buyer immediately after each item departs from the territorial land, seas and overlying airspace of Spain. For this purpose, the parties acknowledge that the territorial seas of Spain extend to twelve nautical miles from the baseline of the country determined in accordance with the 1982 United Nations Convention of the Law of the Sea.  Title to Products shipped from within the country where Products will be installed shall pass to Buyer when Products are made available for shipment from the manufacturer’s factory or the storage facility utilized by Seller. Title to Products shipped directly from a European Union (“EU”) manufacturer or a EU storage facility outside the country where the Product will be installed shall pass to Buyer the earlier of (i) the port of export immediately after the Products have been cleared for export or (ii) immediately after each item departs from the territorial land, seas and overlying airspace of the EU sending country.  Title to Products to be shipped from any other country shall pass to Buyer at the port of export immediately after the Products have been cleared for export. Title to Services shall pass to Buyer as performed.  Notwithstanding the foregoing, for any software provided by Seller hereunder, only the license to the software transfers as set forth herein, and title to Leased Equipment shall remain at all times with Seller.

4.3 Notwithstanding Section 4.1 above, in all events risk of loss shall transfer to Buyer upon title passage.

4.4 If any Products cannot be shipped to or received by Buyer when ready due to any cause not attributable to Seller, Seller will notify Buyer and then may ship Products to a storage facility, including a facility within the place of manufacture, or to an agreed freight forwarder.  If Seller places Products in storage or if Products are detained at any port, the following conditions shall apply:  (i) title and all risk of loss or damage shall immediately pass to Buyer if they had not already passed; (ii) any amounts otherwise payable to Seller upon delivery or shipment shall be payable upon presentation of Seller’s invoices; (iii) all expenses and charges incurred by Seller, such as for preparation for and placement into storage, handling, inspection, preservation, insurance, storage, demurrage, removal and any taxes shall be payable by Buyer upon submission of Seller’s invoices; and (iv) when conditions permit and upon payment of all amounts due hereunder, Seller shall resume delivery of Products to the originally agreed point of delivery.

4.5 Buyer shall bear the sole risk of loss for Buyer’s equipment during the term of the Contract, whether at the Site, the Seller’s facility or in transit from the Seller’s facility.  If repair Services are to be performed on Buyer’s equipment at Seller’s facility, Buyer shall be responsible for transporting the equipment to and from Seller’s facility.  Buyer shall reimburse Seller at Seller’s then current storage rate if the equipment remains at Seller’s facility beyond 10 days after notification that the Services have been completed.

5.1 Seller shall not be liable nor in breach or default of its obligations under the Contract to the extent performance of such obligations is delayed or prevented, directly or indirectly, due to causes beyond its reasonable control, including, but not limited to, acts of God, fire, terrorism, war (declared or undeclared), epidemics, material shortages, insurrection, acts (or omissions) of Buyer or Buyer’s suppliers or agents, any act (or omission) by any governmental authority, strikes, labor disputes, transportation shortages, or vendor non-performance.  The delivery or performance date shall be extended for a period equal to the time lost by reason of delay, plus such additional time as may be reasonably necessary to overcome the effect of the delay. If Seller is delayed by any acts (or omissions) of Buyer, or by the prerequisite work of Buyer’s other contractors or suppliers, Seller shall be entitled to an equitable price and performance adjustment.

6.1 Seller represents that the Products will be produced in compliance with applicable fair labor standards laws, occupational safety and health laws, and laws related to nonsegregation and equal employment opportunity.

6.2 The Contract price, delivery and performance dates and any performance guarantees will be equitably adjusted to reflect additional costs or obligations incurred by Seller resulting from a change in industry specifications, codes, standards, applicable laws or regulations. UAV Navigation makes every effort to ensure that its products (hardware and software) are produced to the highest standards possible. However, neither hardware nor software is certified (i.e. DO-178, DO-254, DAL etc.)  and is priced accordingly. 

6.3 Seller’s obligations are conditioned upon Buyer’s compliance with all applicable trade control laws and regulations.  Buyer shall not transship, re-export, divert or direct Products other than in and to the ultimate country of destination specified on Buyer’s order or declared as the country of ultimate destination on Seller’s invoice, except as permitted by applicable laws and regulations.

6.4 Notwithstanding any other provisions, Buyer shall timely obtain any required authorization, such as an export license, import license, foreign exchange permit, work permit or any other governmental authorization, even if Seller applies for the authorization.  Buyer shall be solely responsible for obtaining, maintaining and/or effectuating any governmental authorizations or notifications, including, without limitation, the submission and approval of a spill prevention and control plan, oil processing notification, and required air permit modifications, if any, required for the lawful performance of the Services at the Site.

7.1 Seller warrants to Buyer that (i) the Products shall be shipped free from defects in material, workmanship and title and (ii) the Services shall be performed in a competent, diligent manner in accordance with any mutually agreed specifications.  Unless Seller expressly agrees otherwise in writing, any items not manufactured by Seller (including incidental materials and consumables used in the Services) shall carry only the warranty that the original manufacturers provide, and Seller gives no warranty on behalf of the manufacturers of such items.  Furthermore, used Products other than Refurbished Parts shall be sold “as is.” 

7.2 Unless otherwise stated in the Contract, the warranty period for Products shall be one year from first use or 18 months from delivery, whichever occurs first, except that software are warranted for 90 days from delivery. Unless otherwise stated in the Contract, the warranty period for Services shall be one year from completion, except for software related Services, which shall have a warranty period of 90 days.

7.3 If Products or Services do not meet the above warranties, Buyer shall promptly notify Seller in writing within the warranty period. Seller shall thereupon  (i) at Seller’s option, repair or replace the defective Products or (ii) re-perform the defective Services.  If in Seller’s reasonable judgment the Product cannot be repaired or replaced or the Services cannot be re-performed, Seller shall refund or credit monies paid by Buyer for that portion of Products or Services that do not meet the above warranties.   Any repair, replacement or reperformance by Seller hereunder shall not extend the applicable warranty period.  The parties shall mutually agree on the specifications of any test to determine the presence of a defect.

7.4 Buyer shall bear the costs of access (including removal and replacement of systems, structures or other parts of Buyer’s facility), de‑installation, decontamination, re‑installation and transportation of Products to Seller and back to Buyer.     

7.5 These warranties and remedies are conditioned upon (a) the proper storage, installation, operation, and maintenance of the Products and conformance with the proper operation instruction manuals provided by Seller or its suppliers or subcontractors, (b) Buyer keeping proper records of operation and maintenance during the warranty period and providing Seller access to those records, and (c) modification or repair of the Products or Services only as authorized by Seller.  Seller does not warrant the Products or any repaired or replacement parts against normal wear and tear or damage caused by misuse, accident, or use against the advice of Seller.  Any modification or repair of any of the Products (including opening the enclosure and/or introducing foreign chemicals) or Services not authorized by Seller shall render the warranty null and void. 

7.6 This Article provides the exclusive remedies for all claims based on failure of or defect in Products or Services, whether the failure or defect arises before or during the applicable warranty period and whether a claim, however described, is based on contract, warranty, indemnity, tort/extracontractual liability (including negligence), strict liability or otherwise.  The warranties provided in this Article are exclusive and are in lieu of all other warranties and guarantees whether written, oral, implied or statutory.  NO IMPLIED STATUTORY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES.

8.1 The total liability of Seller for all claims arising out of or relating to the performance or breach of the Contract or use of any Products or Services or any order shall not exceed (a) the Contract price or (b) if this Contract is in the form of a frame or master agreement under which Buyer places an order with Seller for the Products and Services to be purchased, (i) the final price of the particular order under which the specific Products or Services giving rise to the claim are supplied or performed or (ii) ten thousand Euros (10,000€) if the claim is not part of any particular order. Seller’s liability shall terminate upon the expiration of the applicable warranty period, provided that Buyer may enforce a claim that accrued prior to that date by commencing an action or filing an arbitration, as applicable under the dispute resolution clause, before the expiration of the applicable statute of limitations or repose, but not later than one year after the expiration of such warranty period.

8.2 Seller shall not be liable for loss of profit or revenues, loss of product, loss of use of Products or Services or any associated equipment, interruption of business, cost of capital, cost of cover, downtime costs, increased operating costs, claims of Buyer’s customers for such damages, or for any special, consequential, incidental, indirect, punitive or exemplary damages.

8.3 If Buyer is supplying Seller’s Products or Services to a third party, Buyer shall require the third party to agree to be bound by this Article.  If Buyer does not obtain this agreement for Seller’s benefit, Buyer shall indemnify, defend and hold Seller harmless from and against any and all claims made bythe third party in excess of the limitations and exclusions of this Article.

8.4 Seller shall not be liable for any advice or assistance that is not required under the Contract.

8.5 For the purposes of this Article, the term "Seller" shall mean Seller, its affiliates, subcontractors and suppliers of any tier, and their agents and employees, individually or collectively.

8.6 The limitations and exclusions in this Article shall apply regardless of whether a claim is based in contract, warranty, indemnity, tort/extracontractual liability (including negligence), strict liability or otherwise.

8.7 Buyer’s and Seller’s rights, obligations and remedies arising out of or relating to the Products or Services are limited to those rights, obligations and remedies described in this Contract.  This Article shall prevail over any conflicting or inconsistent terms in the Contract, except to the extent that such terms further restrict Seller's liability.

9.1 Any dispute arising out of or in connection with the Contract, including any question regarding its existence, validity or termination, shall be resolved in accordance with this paragraph and will be settled, if possible, by negotiation of the parties.  If a dispute is not resolved by negotiations, either party may, by giving written notice, refer the dispute to a meeting of appropriate higher management of each party, to be held within twenty (20) business days after giving notice.  If the dispute is not resolved within thirty (30) business days after the date of the meeting of higher management, or any later date to which the parties may agree, either party may submit to arbitration or court depending on Buyer’s pertinent place of business, as follows: (a) if buyer’s pertinent place of business is in a country outside The European Community, regarding the dispute shall be brought in the Madrid’s Court. The decision of the arbitrator shall be final and binding upon both parties, and neither party shall seek recourse to a law court or other authority to appeal for revisions of the decision. (b) if buyer’s pertinent place of business is in The European Community, both parties, in conformity with the article 5.1).b) of the CE Regulation number 44/2001 of the Council Regulation (EC) No 44/2001 of 22 December 2000 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters, are agree to submit all disputes to Madrid’s Court, refusing both parties to the jurisdiction that may be applicable under Community law.

9.2 Notwithstanding the terms above, each party has the right at any time, at its option and where legally available, to commence an action or proceeding in a court of competent jurisdiction to apply for interim or conservatory measures, but not monetary damages.

9.3 The validity, performance and all matters relating to the interpretation and effect of the Contract and all further documents executed pursuant to it shall be construed and interpreted in accordance with the Spanish laws.

10.1 In connection with the Contract, Seller and Buyer (as to information disclosed, the “Disclosing Party”) may each provide the other party (as to information received, the “Receiving Party”) with “Confidential Information.” “Confidential Information” means (a) all pricing for Products and Services, (b) all terms of the Contract, (c) all information that is designated in writing as “confidential” or “proprietary” by the Disclosing Party at the time of written disclosure, and (d) all information that is orally designated as “confidential” or “proprietary” by the Disclosing Party at the time of oral disclosure and is confirmed to be “confidential” or “proprietary” in writing within 10 days after oral disclosure.  The obligations of this Article shall not apply as to any portion of the Confidential Information that: (i) is or becomes generally available to the public other than from disclosure by the Receiving Party, its representatives or its affiliates; (ii) is or becomes available to the Receiving Party or its representatives or affiliates on a non-confidential basis from a source other than the Disclosing Party when the source is not, to the best of the Receiving Party’s knowledge, subject to a confidentiality obligation to the Disclosing Party; (iii) is independently developed by the Receiving Party, its representatives or affiliates, without reference to the Confidential Information; (iv) is required to be disclosed by law, a valid legal process or a government agency; or (v) is approved for disclosure in writing by an authorized representative of the Disclosing Party.

10.2 The Receiving Party agrees: (i) to use the Confidential Information only in connection with the Contract and permitted use(s) and maintenance of Products and Services, (ii) to take reasonable measures to prevent disclosure of the Confidential Information, except to its employees, agents or financing parties who have a need to know for Buyer to perform its obligations under the Contract or to use and maintain Products or Services, and (iii) not to disclose the Confidential Information to a competitor of the Disclosing Party.   The Receiving Party agrees to obtain a commitment from any recipient of Confidential Information to comply with the terms of this Article.  Confidential Information shall not be reproduced without the Disclosing Party’s written consent, and the Receiving Party shall return all copies of Confidential Information to the Disclosing Party upon request except to the extent that the Contract entitles the Receiving Party to retain the Confidential Information.  Seller may also retain one copy of Buyer’s Confidential Information until all its potential liability under the Contract terminates.

10.3 If either party or any of its affiliates or representatives is required by law, legal process or a government agency to disclose any Confidential Information, that party agrees to provide the Disclosing Party with prompt written notice to permit the Disclosing Party to seek an appropriate protective order or agency decision or to waive compliance by the Receiving Party with the provisions of this Article.  In the event that efforts to secure confidential treatment are unsuccessful, Seller may lawfully revise the Confidential Information to make it nonproprietary or to minimize the loss of its proprietary value. 

10.4 Nothing in this Article grants the Receiving Party any license under any invention, patent, trademark or copyright now or later owned or controlled by the Disclosing Party.

10.5 Buyer shall not disclose Confidential Information to Seller unless it is required to do so to enable Seller to perform work under the Contract.  If Buyer does disclose Confidential Information, Buyer warrants that it has the right to disclose the information, and Buyer shall indemnify and hold Seller harmless against any claims or damages resulting from improper disclosure by Buyer.

10.6 As to any individual item of Confidential Information, the restrictions of this Article shall expire the earlier of five (5) years after the date of disclosure or three (3) years after termination or expiration of the Contract.

10.7 This Article does not supersede any separate confidentiality or nondisclosure agreement signed by the parties.

10.8 After any sales or information exchange under a NDA of any UAV Navigation's product or service, and for a two (2) years time period after the end of the contract or purchase order,  the customer of UAV Navigation compromises to not establish any kind of labour agreement with any of the UAV Navigation's employees.

11.1 Buyer shall take all necessary precautions, at all times, for the health and safety of Seller personnel at the Site.   These include, but are not limited to: providing to Seller for review, and instructing Seller’s personnel regarding, Buyer’s safety practices; proper and safe handling of, and protection of Seller’s personnel from exposure to, Hazardous Materials; energization and de-energization of all power systems (electrical, mechanical and hydraulic) using safe and effective lock-out/tag-out procedures; and conducting periodic safety meetings.

11.2 Seller may, from time to time, conduct safety audits to ensure the existence of safe site and working conditions and make recommendations to Buyer concerning them.  Whether or not Seller conducts safety audits or makes recommendations, Buyer will remain responsible for providing a work environment that is safe and that complies with all applicable legal requirements.  Buyer will make its local medical facilities and resources available to Seller personnel who need medical attention, for the duration of their needs. Under no circumstance will Seller personnel be required to work more than any maximum time periods allowed by applicable law.

11.3 If, in Seller’s reasonable opinion, the safe execution of the Contract at the Site is, or is apt to be, imperiled by security concerns, local conditions, war (declared or undeclared), armed conflict or threatened conflict, civil unrest, terrorist acts or threats, threat to safety or well-being of the Site or personnel or Seller’s persons or interests, the presence of or threat of exposure to Hazardous Materials, or unsafe working conditions, Seller may, in addition to other rights or remedies available to it, evacuate some or all of its personnel from the Site, suspend performance of all or any part of the Contract, and/or transfer such performance and supervise it at a location solely determined by Seller.  Buyer shall assist in any evacuation.  Any delay that results shall be considered excusable.

11.4 Before issuing its purchase order, Buyer shall advise Seller in writing of all applicable Site-specific rules, regula­tions, safety codes, and laws that apply to Products and Services.

11.5 Operation of Buyer’s equipment is the responsibility of Buyer.  If Buyer requires or permits Seller’s personnel to operate Buyer’s equipment at the Site, Buyer shall indemnify and save Seller, its employees and agents, harmless from expense and liability (including reasonable attorneys’ fees) incurred by or imposed upon Seller, its employees and agents, based upon exposure to Hazardous Materials, injury to persons (including death) or damage to property resulting from operation of equipment at the Site by Seller personnel.  Buyer shall not require Seller personnel to work on other projects or equipment during the term of the Contract.

12.1 Buyer shall provide Seller access to the Site and any other facilities free of charge, including the operating and development environment and information, as necessary for Seller’s performance of the Contract.  Prior to Seller starting any work at the Site, Buyer will (i) provide documentation that identifies any existing Hazardous Materials on or about the Site, and (ii) allow Seller, at its option, access to the Site to perform or have performed a Site evaluation, including without limitation, a review of applicable documents and visual examination of the Site.  Whether or not Seller conducts any evaluation, Seller will have no responsibility or liability for existing Site conditions.

12.2 Seller shall promptly, and, if feasible, before such conditions are disturbed, notify Buyer in writing of: (i) subsurface, latent physical or other conditions at the Site, including but not limited to Buyer’s health and safety requirements,  differing materially from those indicated in the Contract or otherwise disclosed by Buyer, and (ii) previously unknown physical conditions at the Site, including archeological remains, differing materially from those ordinarily encountered and generally recognized as inherent in work of the character provided for in the Contract. Buyer shall promptly investigate those conditions. If it is determined that any conditions do materially differ and cause an increase in Seller's cost of, or the time required for, performance of any part of the work under the Contract, the parties shall make an equitable adjustment in price and schedule and modify the Contract in writing accordingly.

12.3 If, at the Site, Seller encounters Hazardous Materials that require special handling or disposal, Buyer shall immediately take whatever precautions are required to eliminate legally the hazardous conditions so that the work under the Contract may safely proceed.  Seller shall not be obligated to commence or continue work until Buyer causes the hazardous conditions to be removed.  If any such Hazardous Materials cause an increase in Seller’s cost of or time required for performance of any part of the work, the parties shall make an equitable adjustment to the price and schedule and modify the Contract in writing accordingly.  Buyer agrees to properly store, transport and dispose of all Hazardous Materials introduced, produced or generated in the course of Seller’s work at the Site.

12.4 Buyer shall indemnify and hold Seller harmless for any and all claims, damages, losses, causes of action, demands, judgments and expenses arising out of or relating to any Hazardous Materials which are or were (i) present on or about the Site prior to the commencement of Seller’s work, (ii) improperly handled or disposed of by Buyer or Buyer’s employees, agents, contractors or subcontractors, or (iii) brought, generated, produced or released on the Site by parties other than Seller.

13.1 Buyer may terminate the Contract (or any portion thereof) for cause if Seller:  (i) substantially breaches a material obligation which does not otherwise have a specified contractual remedy, provided that: (a)  Buyer shall first provide Seller with detailed written notice of the breach and of Buyer’s intention to terminate the Contract, and (b) Seller shall have failed, within 30 days after receipt of the notice (or such extended period as is considered reasonable by the parties), to either (1) commence and diligently pursue cure of the breach, or (2) provide reasonable evidence that the breach has not occurred; or (ii) becomes insolvent, makes an assignment for the benefit of its creditors, has a receiver or trustee appointed for the benefit of its creditors, or files for protection from creditors under any bankruptcy or insolvency laws. If Buyer terminates the Contract as provided in this Section:  (a) Buyer shall pay to Seller all portions of the Contract price allocable to work performed (for example, the price for Products completed or partially completed before the termination), Lease Fees incurred, and all Services performed at the Seller’s then-current standard time and material rates; and (b) Seller shall pay Buyer the difference between that portion of the Contract Price allocable to the terminated scope and the actual amounts reasonably paid by Buyer to another supplier for that scope.

13.2 Seller shall have the right to suspend or terminate the Contract (or any portion thereof) immediately for cause if: (i) Buyer becomes insolvent, makes an assignment for the benefit of its creditors, has a receiver or trustee appointed for the benefit of its creditors, or files for protection from creditors under any bankruptcy or insolvency laws; (ii) there is an excusable delay (as per Section 5 above) lasting longer than 120 days; (iii) any representation or warranty made by Buyer herein or in any document or certificate furnished by Buyer in connection herewith proves to be incorrect in any material respect; or (iv) Buyer materially fails to comply with any terms of the Contract, including but not limited to, failure to make any payment when due or to fulfill any payment conditions.

13.3 If the Contract (or any portion thereof) is terminated for any reason other than those set forth in Section 13.1 above, Buyer shall pay Seller for all Products completed or partially completed, Lease Fees incurred, and Services performed before the effective date of termination, plus a cancellation charge equal to 15% of the Contract price allocable to the uncompleted Products, unfinished Lease Term and unperformed Services. The following shall apply when determining the amount due from Buyer for Services performed before the date of termination: (i) for Services performed under time and material pricing, Buyer shall pay for all hours performed at Seller’s then-current standard time and material rates and (ii) for Services performed under a firm fixed price, Buyer shall pay (a) the applicable price for all milestones achieved and (b) for any milestone not yet achieved, all hours performed in connection with the unachieved milestone(s) at Seller’s then-current standard time and material rates.

13.4 Buyer shall pay any reasonable expenses incurred by Seller in connection with a suspension or termination, including expenses for repossession, fee collection, demobilization/remobilization or costs of storage during suspension upon submission of Seller’s invoice(s).  Performance of Seller’s obligations shall be extended for a period of time reasonably necessary to overcome the effects of any suspension.

14.1 If Seller provides any software to Buyer, the terms of this Contract shall apply including the Software License Addendum.  If Seller leases any of Seller’s equipment or provides related Services to Buyer, including placing Seller’s equipment at Buyer’s site to provide remote Services, the terms of this Contract shall apply including the Lease Agreement Addendum. If there is any conflict between these terms and the terms of any applicable addendum, the terms of the addendum shall prevail

14.2 If Seller performs Services related to Seller’s own proprietary software, Buyer agrees that Seller owns all proprietary rights, including, but not limited to any patent, copyright, trade secret, trademark and other proprietary rights, in and to that software and any work derived from that software (“Derivative Work”).  “Derivative Work” is (i) any work that is based upon one or more pre-existing work, such as a revision, enhancement, modification, translation, abridgement, condensation, expansion, extension or any other form in which such pre-existing work may be recast, transformed, or adapted, and that, if prepared without the authorization of the owner of the copyright to such pre-existing work, would constitute a copyright infringement and (ii) any compilation that incorporates such a pre-existing work. Buyer shall have only a “right to use” license to a Derivative Work for internal business purposes and shall not disclose, sell, lease, distribute, or otherwise transfer the Derivative Work to any third party except as may be permitted by these terms or as approved in writing by Seller.

14.3 For the purposes of this Article, "Seller" means Seller, its affiliates, and their successors or assigns.

15.1 Subject to the terms of the Contract, Seller shall indemnify Buyer against any damages, costs and expenses arising out of any suit, claim, or proceeding (a “Claim”) alleging that Products or Services infringe a patent in effect in Spain, an EU member state or country of delivery (provided there is a corresponding patent issued by Spain or an EU member state), or Spanish  copyright or copyright registered in the country of delivery; provided that:  (a) Buyer promptly notifies Seller in writing of any such Claim; (b) Buyer makes no admission of liability and gives Seller sole authority, at Seller’s expense, to direct and control all defense, settlement, and compromise negotiations; and (c) Buyer provides Seller with full disclosure and assistance that may be reasonably required to defend any such Claim.

15.2 Seller shall have no obligation or liability with respect to any Claim based upon:  (a) any Products or Services that have been altered, modified, or revised; (b) the combination, operation, or use of any Products or Services with other products when such combination is part of any allegedly infringing process; (c) failure of Buyer to implement any update provided by Seller that would have prevented the Claim; (d) unauthorized use of Products or Services, including, without limitation, a breach of the provisions of the Contract; or (e) Products or Services made or performed to Buyer’s specifications.

15.3 Should any Product or Service, or any portion thereof, become the subject of a Claim, Seller may at its option (a) procure for Buyer the right to continue using the Product or Service, or portion thereof, (b) modify or replace it in whole or in part to make it non-infringing, or (c) failing (a) or (b), take back Products or Services and refund any fees received by Seller attributable to the infringing Product or Service.

15.4 This states Seller’s entire liability for indemnification for patent, trademark, copyright, and trade secret infringement for Products and Services.

15.5 Notwithstanding the foregoing, with respect to any Products or Services, or portions thereof, which are not manufactured/developed by Seller, only the indemnity of the manufacturer/developer, if any, shall apply.

16.1 Each party may at any time propose changes in the schedule or scope of Products or Services in the form of a draft change order.  Some changes requested by Buyer may require analytical or investigative work to evaluate the change, and this evaluation work may be charged to Buyer at prevailing rates.  The parties may mutually agree on the length of time within which a decision shall be made regarding the change.  If mutually agreed, the changes will be documented in a written document signed by authorized representatives of each party, along with any equitable adjustments in the Contract price or schedule.  Seller is not obligated to proceed with the changed schedule or scope until both parties agree in writing.  Changes in applicable laws, rules and regulations shall be treated as a change within the meaning, and subject to the requirements, of this Article.  Unless otherwise agreed by the parties, pricing for additional work arising from changes in laws, rules and regulations shall be at time and material rates.

16.2 All Products delivered shall conform to Seller’s part or version number specified or (at Seller’s option) its equivalent or the superseding number subsequently assigned by Seller.  If the number ordered is no longer available, Seller is authorized to ship a valid interchangeable Product without notice to Buyer. 

17.1 The quality control exercised by Seller in its manufacture of Products shall be in accordance with Seller’s normal quality control policies, procedures and practices.  Seller shall attempt to accommodate Buyer’s requests to witness Seller’s factory tests of Products, if such witnessing can be arranged without delaying the work.  Such access shall be limited to areas directly concerned with Products ordered by Buyer and shall not include restricted areas where development work or work of a proprietary nature is being conducted.

18.1 Products and Services sold by Seller are not intended for use in connection with any nuclear facility or activity without the written consent of Seller.  Buyer warrants that it shall not use or permit others to use Products or Services for such purposes, unless Seller agrees to the use in writing.  If, in breach of this, any such use occurs, Seller (and its parent, affiliates, suppliers and subcontractors) disclaims all liability for any nuclear or other damages, injury or contamination, and in addition to any other legal or equitable rights of Seller, Buyer shall indemnify and hold Seller (and its parent, affiliates, suppliers and subcontractors) harmless against any such liability. If Seller agrees in writing to any such use, the parties shall agree upon special terms and conditions that provide Seller protections against nuclear liability and which are acceptable to Seller under the then current laws that apply. 

18.2 Seller may assign or novate its rights and obligations under the Contract, in part or in whole, to any of its affiliates without Buyer’s consent, and may subcontract portions of the work, so long as Seller remains responsible for it. Buyer agrees to execute any documents that may be necessary to effect Seller’s assignment or novation.  The delegation or assignment by Buyer of any or all of its duties or rights under the Contract without Seller’s prior written consent shall be void.

18.3  Buyer shall notify Seller immediately upon any change in the ownership of more than fifty percent (50%) of Buyer's voting rights or in Buyer’s controlling interest.  If Buyer fails to do so or Seller objects to the change, Seller may (a) terminate the Contract, (b) require Buyer to provide adequate assurance of performance (including but not limited to payment), or (c) put in place special controls regarding Seller’s Confidential Information.

18.4 If any provision of the Contract is found to be void or unenforceable, the remainder of the Contract shall not be affected.  The parties will replace any such void or unenforceable provision with a new provision that achieves substantially the same practical or economic effect and is valid and enforceable.

18.5 The following Articles shall survive termination or cancellation of the Contract: 2, 3, 4, 6, 7, 8, 9, 10, 12, 13, 14, 15, 17 and 18.

18.6 The Contract represents the entire agreement between the parties.  No modification, amendment, rescission or waiver shall be binding on either party unless agreed in writing by the parties’ authorized representatives. 

18.7 For direct and indirect U.S. government contracts only, all Products and Services provided by Seller shall be considered “commercial items” as defined in FAR Part 2, 2.101 and in accordance with FAR 52.244-6.  If the reasonableness of the price cannot be established, if cost or pricing data is required for any other reason, or if the Products or Services cannot be considered “commercial items,” Seller may cancel the Contract without liability.

18.8 This Contract may be executed in multiple counterparts that together shall constitute one agreement.

18.9 Except as provided in the Article entitled “Limitation of Liability,” and in 18.1 above regarding nuclear use, this Contract is for the benefit of the parties and not for any third party.


19.1 UAV Navigation is committed to developing products which comply with the Conflict-Free Sourcing Initiative (CFSI) as promoted by the Electronic Industry Citizenship Coalition® (EICC®) and the Global e-Sustainability Initiative (GeSI).

19.2 The CFSI is the global leader for the responsible sourcing of minerals. It provides information on conflict-free smelters and refiners, common tools to gather sourcing information, and forums for exchanging best practices on addressing conflict minerals.

19.3 These resources are key to assisting companies to source minerals responsibly and help companies to comply with the new regulatory requirements under Section 1502 of the DoddFrank Wall Street Reform and Consumer Protection Act. This common approach reduces the need for duplication of efforts across the many sectors that are using conflict minerals, including the aerospace industry.

19.4 The CFSI encompasses a multi-sector, multi-stakeholder network and more information about CFSI supporters can be found at


19.5 UAV Navigation is committed to sound ethical practices and full compliance with all applicable laws and regulations. We are disturbed by the report of atrocities committed in the Democratic Republic of the Congo (DRC) and that groups committing these horrible acts are financed through the mining and trading of certain 'conflict minerals'. Whilst initiatives around the world (such as the Wall Street Reform Act, enacted in July 2010, in the USA) have begun to address these problems, legislation is not yet so clear in other parts of the world.

19.6 UAV Navigation avoids wherever possible supply chains which trade in such conflict minerals, including: columbite-tantalite (coltan) refined into tantalum, cassiterite refined into tin, wolframite refined into tungsten, and gold.

19.7 UAV Navigation is collaborating with other concerned electronics companies in developing methods to track the origin of metals used in electronics products, and we use our reasonable best efforts to ensure that we do not directly or indirectly support violence or human rights abuses in the DRC region.

19.8 As we do not source directly from smelters or mines, we are working closely with our own suppliers to understand the sources of the metals contained in their products, to assure conflict free metals in our supply chain. Our Purchasing Terms and Conditions reinforce this policy with our suppliers. We require our suppliers that use tantalum, tin, tungsten, and gold in their products to verify in writing that they have procedures in place to demonstrate that the metals they procure are sourced in accordance with this policy. We also require them to submit their sourcing information using the RMI Conflict Minerals Reporting Template (CMRT) as a standard.

20.1. Privacy Policy:

Following the principles of lawfulness, fairness and transparency, we make this Privacy Policy available to you: Controller: UAV Navigation S.L. / B-84025840 / Avd. de los Pirineos, 7 - Bajo 11 - Edificio Invisa, 28703, San Sebastián de los Reyes – Madrid (España) / Email

Main Purpose: Management and maintenance of the contractual relationship. Attend the consultations or the information that it requests to us. To facilitate offers of our services and/or products of your interest. Your data will be kept for the minimum time necessary for the correct provision of the service offered, as well as to meet the responsibilities that may arise from it and any other legal requirement. Lawfulness of processing: Consent of the data subject and execution of a contract to which the data subject is a party.

UAV Navigation S.L. will not disclose its data to any third party unless expressly informed. In addition, we inform you that certain data, in accordance with current legislation, consent or the contractual relationship you have with UAV Navigation S.L., may be communicated to (i) Banks and financial entities for the collection of contracted services and/or purchased products. (ii) Public administrations with competence in the sectors of activity of UAV Navigation S.L., when so established by the regulations in force.

Rights: Access, Rectification, Erasure, Object, Restriction of processing, Data portability, not to be subject to a decision based solely on automated processing.

Additional Information: Additional and detailed information about our Privacy Policy can be found here.  


20.2. Data Processing Agreement 

NOTICE: This agreement only applies when UAV Navigation processes personal data on behalf of the controller in accordance with the article 28 of the General Data Protection Regulation (EU) 2016/679 (GDPR).

Buyer: Data Controller or simply as the Controller. UAV Navigation: Data Processor or simply as the Processor.

Both parties are bound by a commercial contractual relationship for the provision of (i) courses for Flight Control System buyer's employees (ii) Technical support, backup copy and storage of our Flight Control System. (hereinafter SERVICE).


1. Purpose of the Data Processing / Identification of Personal Data and Data Subjects: Through the present clauses, the CONTROLLER enables the PROCESSOR to process the personal data necessary to render the SERVICE on behalf of the CONTROLLER

The PROCESSOR will only execute processing when strictly necessary for rendering the referred service and may not carry out any actions not permitted by the CONTROLLER. This processing involves the following set of operations:

(i) Courses for Flight Control System buyer's employees

   -Purpose: Collection, analysis, structuring, recording.

   -Personal data undergoing processing: Employment details, academic/professional, name and surnames, email address and telephone number.

   -Category of Data Subjects whose Personal Data Are Processed: Employees and third parties.

(ii) Technical support, backup copy and storage of our Flight Control System:

    -Purpose: Collection, analysis, structuring, recording, storage, conservation of data and erasure.

    -Personal data undergoing processing: Employment details, name and surnames, IP address, flight details and all data stored in the software.

    -Category of Data Subjects whose Personal Data Are Processed: Employees and third parties.

2. Duration: The duration of the present Agreement will be subject to the continuity of the main commissioned service and will automatically extend so long as one Party does not notify the other of its decision otherwise.

3. Obligations of The Data Processor: The PROCESSOR and all its personnel undertake to:

a) Use personal data intended for processing or collected for processing only for the intended purpose of the commissioned service. In no case whatsoever may data be used for the PROCESSOR's own purposes or purposes differing from the ones established by the CONTROLLER.

b) Process the data according to the documented instructions of the CONTROLLER. International transfers of data shall be allowed when they are necessary for the execution of this contract and in accordance with the provisions of the GDPR. If the PROCESSOR considers that some of the instructions infringe the GDPR or any other data protection provision of the European Union or Member States, the PROCESSOR shall immediately inform the CONTROLLER thereof.

c) Guarantee that the personnel authorized to process personal data not only undertake expressly and in writing to observe confidentiality, safeguard professional secrecy and adopt the corresponding security measures, but also are trained, apprised, and informed accordingly. The duty of secrecy and confidentiality regarding the personal data to which they might have had access by virtue of the present commissioned service will last indefinitely.

d) Subcontracting: The Processor could subcontract the services that are part of the object of this contract that involve the processing of personal data, necessary for the normal functioning of the services of the person in charge.

Whenever subcontracting some processing proves to be necessary, the subcontractor or SUB-PROCESSOR, which will also be considered to be a processor, is likewise obligated to fulfil the obligations stipulated herein for the PROCESSOR and the instructions given by the CONTROLLER.

        e) Keep a written record of all the categories of processing activities on behalf of the CONTROLLER.

This record must be made available and provided to the CONTROLLER and supervisory authority upon request, though not before first consulting with the CONTROLLER.

f) Refrain from disclosing the data to third parties without the CONTROLLER'S express authorization to do so or in legally admissible situations. The PROCESSOR will disclose the data to other processors of the same CONTROLLER according to the instructions of the CONTROLLER. In such cases, the CONTROLLER will previously provide written identification of the entity to which the data must be disclosed, the data to disclose and the security measures to apply when disclosing. The PROCESSOR will keep all documentation substantiating compliance with the obligations regarding third-party disclosure and/or transfers available for the CONTROLLER.

g) Assist the CONTROLLER, in consideration of the nature thereof and through the appropriate technical and organizational measures, whenever possible, so that the CONTROLLER may respond to the exercise of the rights to access, rectification, erasure, objection, restriction of processing, personal data portability and not to be subject to automated individualized decision-making (including profiling).

The PROCESSOR must notify the CONTROLLER by email when data subjects contact the PROCESSOR to exercise their rights to access, rectification, erasure, objection, restriction of processing, personal data portability and not to be subject to automated individualized decision-making. This notification must be made immediately, no later than the next business day following the date of receipt of the request, and include any additional information that could be relevant to address the request whenever necessary

h) The PROCESSOR shall notify the CONTROLLER by email of personal data breaches affecting the personal data under its responsibility without undue delay and, in any case, 48 hours, though legislation sets a maximum term of seventy-two (72) hours from the moment the PROCESSOR detects the breach. This notification should also include all relevant information for the documentation and communication of the incident.

i) Assist the CONTROLLER in carrying out data protection impact assessments and prior consultations with the supervisory authority where necessary and pertinent according to the applicable data protection legislation and/or instructions issued by the national supervisory authority.

j) Make available to the CONTROLLER all information necessary to demonstrate compliance with the obligations laid down in data protection legislation.

k) Security Measures: Implement the technical and organizational measures to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services. The security measures to be taken must be determined in consideration of the risk analysis and impact assessment, if necessary, to ascertain the most appropriate measures that should be adopted to safeguard processing security, and a record must be kept of all the steps taken. In any case, the appropriate measures may be provided by means of codes of conduct, seals, certifications or any other currently valid policy or international standard regarding data protection and information security.


4. Obligations of The Data Controller:

a) Provide the PROCESSOR with the data referred to in CLAUSE 1 herein.

b) Provide the corresponding instructions for carrying out the processing.

c) Conduct a personal data protection risk analysis and impact assessment regarding the processing operations that the PROCESSOR will carry out, where applicable.

d) Carry out the corresponding prior consultations.

e) Ensure before and throughout the processing that the PROCESSOR is compliant with the GDPR.

f) Supervise the processing.

5. Destination of The DataUpon conclusion of the service, the PROCESSOR must: Return all the personal data and, where pertinent, media containing them to the CONTROLLER upon completion of the service. The PROCESSOR may also be asked to destroy them or delivery them to another PROCESSOR designated in writing by the CONTROLLER. This return must entail the full deletion of the existing data in the computer systems used by the PROCESSOR, including backups and security copies. Notwithstanding the foregoing, the PROCESSOR may conserve a copy with the data duly blocked out so long as there may be liabilities regarding the execution of the service or legal obligation to do so.

6. ConfidentialityThe Parties undertake to observe absolute confidentiality regarding the information and documentation provided or to which they may have access during the performance of the Service, and to refrain from disclosing or directly or indirectly using the information arising from the present contractual relationship

In accordance with article 6 of the GDPR, data sharing would take place with a third party in order to study the commercial offer. For this reason, both parties undertake to keep the confidentiality and secrecy of the facts, personal data, information, knowledge, documents, and other elements to which they have access for the purpose of studying the price, without being able to keep a copy or use them for any purpose other than those expressly collected. These confidentiality obligations will survive after the termination of this Agreement.

21.1 Export Restrictions:

IMPORTANT. UAV Navigation products and services are considered 'Dual Use Technology' by the Spanish and EU Authorities. An Export license is required for supply outside the EU. See our article on Export Restrictions. It is a client responsibility to comply with all applicable export controls if the material is to be re-exported or re-sold. Placement of a PO based on UAV Navigation's Offer signifies acknowledgement of this responsibility.

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UAV Navigation is a privately-owned company that has specialized in the design of flight control solutions for Unmanned Aerial Vehicles (UAVs) since 2004. It is used by a variety of Tier 1 aerospace manufacturers in a wide range of UAV - also known as Remotely Piloted Aircraft Systems (RPAS) or 'drones'. These include high-performance tactical unmanned planes, aerial targets, mini-UAVs and helicopters.